Terms & Conditions

Direct Travel Terms and Conditions

Direct Travel (hereinafter referred to as the Company)  aims to provide the best possible service to its customers (hereinafter referred to as the hirer)

The Company reserves the right to make substitution of a vehicle, caused by reason of a breakdown, accident etc. In circumstances such as these, the company cannot be held responsible. In the event of a less expensive vehicle being provided, the Company forthwith will refund the difference to that booked; if a more expensive vehicle is supplied the Company will bear the extra cost.

If the company fails to provide a service booked, the Company’s maximum liability will be to refund any sums of money paid by the hirer in advance

In circumstances where the company has the need to subcontract a booking, the company cannot be held responsible for any mishaps caused or created by the subcontractor.

No liability can be accepted for clothing etc. being marked, stained or damaged by road dirt, oil or grease from any part of the vehicle.

The company’s charges are based on details stated and any further instructions will incur the hirer paying further costs. It is the hirer’s responsibility to check details of the booking and to notify the company immediately of any error or alteration. Any additional mileage and time from that pre-booked must be paid for in cash to the driver.

The hirer in person will be held responsible for his/her party and will be charged for any damage, breakages, or resultant cleaning required due to illness, or food or drink spillage. Also for any incitement of a third party, resulting in damage to the vehicle, the hirer will be charged for all repairs necessary.

The company’s driver has the right to refuse entry to the vehicle, to any person or persons they deem unfit for whatsoever reason and can refuse to continue the journey if any person/persons behave in a manner which may be detrimental to other persons, or to the vehicle and its contents. In this event no refund will be given.

Due to insurance restrictions/licensing authorities all private hire vehicles have been designated     


Your understanding of this requirement would be appreciated.



Direct Travel offers the most affordable limousine chauffeur services and is one of the most experienced companies.

We are highly recommended and we do not disappoint our clients, arriving on time every time and providing a perfessional and safe service


Direct Travel Limousines is a fully licenced operator regulated and working under local Council's regulations 

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